Yes. Our technicians work on all major brands — Carrier, Goodman, American Standard, Trane, Lennox, Rheem, and others. If it’s installed in a Redmond home, we can service it.

Most calls get a same-day appointment. For heating or cooling failures, we prioritize emergency slots — available 7 days a week, from 7 am to 10 pm.

Most of the new buildings around the light rail stations run on ductless or VRF systems rather than central forced air. We service both. If you’re in an older condo without ductwork, a wall-mounted mini split is usually the answer — we handle the HOA coordination and permit process.

Yes. The City of Redmond requires permits for equipment replacements and new installations. We handle the permit process with the city — you don’t need to do anything separately.

For most homes here, a heat pump is the straightforward answer. Redmond winters stay mild enough that heat pumps run efficiently all season — though valley-floor homes near the Sammamish River see colder overnight lows than the hills, which we factor into sizing. Puget Sound Energy offers rebates on qualifying electric systems, and high-efficiency equipment can also qualify for the federal 25C tax credit.

A lot of Education Hill and English Hill homes still run their original furnaces, and 25–30-year-old equipment is living on borrowed time. If it’s working, we won’t push a replacement — but it’s worth an inspection so the failure doesn’t happen in January. Original ductwork from that era also tends to leak 20–30% of conditioned air; we test and seal ductwork as part of any major install.

It depends on the system type, home size, and existing infrastructure. A ductless mini split install typically runs $3,000–$8,000. A full furnace or heat pump replacement ranges from $5,000–$12,000. We provide a written estimate before any work starts — no obligation.

Once a year is enough for most systems. We recommend fall for heating equipment and spring for cooling — before the seasons where each system actually gets used.

Yes. Installations come with up to a 12-year parts and labor warranty. If something fails after we leave, we come back and fix it at no additional charge.

Yes — rooftop units, exhaust fans, and split systems for offices, retail, and light industrial. We cover the Overlake tech corridor, the Willows Road business parks, and SE Redmond’s industrial district. Commercial calls go through the same scheduling line.