1. CUSTOMER’S RESPONSIBILITIES: Customer is responsible for providing water, gas, sewer, and electrical utilities, unless there is a written agreement stating otherwise. It is essential to have electricity and water available on the site. Customer agrees to grant Contractor and Contractor’s equipment access to the property. Customer is responsible for either removing or protecting any personal property at or surrounding the work site. Contractor is not liable for personal property damage, including but not limited to, carpets, drapes, furniture, driveways, lawns, shrubs, etc. Customer will accurately identify and guarantee the property lines to Contractor.
  2. WARRANTY; MAINTENANCE REQUIREMENT: 
  • HVAC INSTALLATION –10-year labor warranty is provided for Goodman, Carrier, Mitsubishi, Trane, and American Standard equipment. 12-year labor warranty is provided for Daikin equipment. All other brands include a 3-year labor warranty only. To ensure proper system performance, manufacturers recommend maintenance beginning the first year after installation. However, to qualify for the extended labor warranty, Contractor requires maintenance beginning the third year following installation. Labor warranties may be extended to match the equipment warranty length if Customer ensures that two (2) maintenance services per year are performed for the first three years by any Washington State licensed HVAC contractor. Labor warranty cannot exceed the manufacturer’s warranty.
  • PLUMBING WATER HEATERS AND WATER SOFTENERS INSTALLATIONHybrid and heat pump water heaters include a 10-year manufacturer warranty. Gas tank water heaters include a 6-year manufacturer warranty. Contractor offers labor warranty options of 1, 6, or 10 years for gas water heaters, 1 or 10 years for hybrid/heat pump models, and 1-year labor warranty for tankless water heaters. For gas models: if a repair under labor warranty cannot be completed within 24 hours, Contractor will replace the unit with a comparable new unit at no additional labor cost, subject to manufacturer availability.
  • SEWER LINE, MAIN WATER LINE, WATER LINE INSTALLATION/REPLACEMENT – 10 years warranty on labor, warranty for parts or equipment is provided in accordance with the manufacturer’s warranty.
  • ELECTRICAL PANEL INSTALLATION (INCLUDING SUB PANEL), ELECTRICAL VEHICLE CHARGER, REWIRING – 3 year warranty on labor, warranty for parts or equipment is provided in accordance with the manufacturer’s warranty.
  • REFRIGERATION EQUIPMENT INSTALLATION – 3 year warranty on labor, warranty for parts or equipment is provided in accordance with the manufacturer’s warranty.
  • OTHER INSTALLATIONS like a swamp cooler, kitchen equipment, wine cooler, wall heater, windows ac, etc.  – 1 year warranty on labor, warranty for parts or equipment is provided in accordance with the manufacturer’s warranty.
  • REFRIGERATION AND HVAC REPAIR – 1-year warranty for labor, warranty for parts or equipment is provided in accordance with the manufacturer’s warranty.
  • ELECTRICAL AND PLUMBING REPAIRS AND SERVICES –  1-year warranty for labor, warranty for parts is provided in accordance with the manufacturer’s warranty. For warranties on repairs, please see the Service Description above.
  • SOLAR: 25-year linear performance warranty; 15-year roof penetration warranty; 3-year warranty for workmanship. (These warranties apply to all types of solar panels installed by Contractor).
  • CLEANING SERVICES: Cleaning services are not subject to warranty.
  1. EXTRA WORK AND CHANGE ORDERS: Customer may not require Contractor to perform extra or change order work without providing written authorization prior to the commencement of any work covered by the new change order (“Change Order”). A Change Order is not enforceable against Customer unless it also identifies all of the following in writing prior to the commencement of any work covered by the Change Order:

(1) the scope of the work encompassed by the order;

(2) the amount to be added or subtracted from the Contract; and 

(3) the effect the order will have on the progress of payments or the completion date. 

Contractor’s failure to comply with these requirements does not preclude the recovery of compensation for work performed based upon legal or equitable remedies designed to prevent unjust enrichment.

Contractor shall promptly notify Customer of (a) subsurface or latent physical conditions at the site differing materially from those indicated in this Agreement, or (b) unknown physical conditions differing materially from those ordinarily encountered and generally recognized as existing in the type of work provided for in this Agreement. Any expense incurred due to such conditions shall be paid for by Customer.

Should Customer, construction lender, or any public body or inspector direct any modification or addition to the work covered by this Agreement, the agreed-upon price shall be adjusted accordingly. The change in the price caused by such change shall be as agreed in writing.

  1. PLANS, SPECIFICATIONS, AND PERMITS: If plans or specifications exist, they become part of this Agreement. Contractor may assist Customer in obtaining necessary permits, but all fees and additional work required by permitting agencies are the Customer’s responsibility and may adjust total project cost.
  2. SUB CONTRACTORS: Contractor may subcontract portions of the work to properly licensed and qualified subcontractors as permitted under Washington law (RCW 18.27).
  3. CLEAN-UP: Upon completion of the work, Contractor will remove from Customer’s property debris and surplus material created by its operation and leave the site in a neat and broom-clean condition.
  4. DELAY AND/OR INTERRUPTION OF SERVICES. In case of inability to obtain adequate supplies, materials, equipment or parts, or war, civil commotion, strikes, governmental regulations or restrictions, prohibitions or other regulations, labor disturbances, Acts of God, boycotts, obstructive action by labor organizations or other causes which are not under the control of Contractor, the provision of services under this Agreement may be delayed, modified or entirely suspended for the period of such occurrence, and Contractor shall not be responsible or liable in any way for any delay, modification or cessation of the same.
  5. FEES, TAXES AND ASSESSMENTS: Customer is responsible for covering all taxes, permits, fees, and assessments of any nature. Contractor may assist in the acquisition of all necessary building permits for the work, with the expenses solely borne by Customer. Upon Contractor’s request, Customer must promptly provide sufficient funds to obtain any required permits. Customer is responsible for all fees and charges imposed by public entities and utilities associated with sewers, storm drains, water service, school facilities, other utilities, hook-up charges, and similar expenses.

In the event of non-payment, Contractor may use the services of debt collectors. In such event, Customer shall be responsible for, in addition to the principal sum owed and the accrued interest, the cost of collection of all outstanding amounts due under this Agreement.

  1. COMPLIANCE WITH LAWS: Contractor shall comply with all applicable federal, state, county and local laws, ordinances, and regulations.
  2. COMMERCIAL GENERAL LIABILITY INSURANCE (CGL): Contractor carries commercial general liability insurance written by [name of insurance company]. You may call [name of insurance company] at [phone number] to check the Contractor’s insurance coverage.
  3. WORKERS’ COMPENSATION INSURANCE: Contractor shall carry Workers’ Compensation Insurance on all its employees and shall furnish Customer satisfactory evidence upon request.
  4. CUTOMER’S INSURANCE: Customer may procure, at his/her sole expense and before the commencement of any work hereunder, fire insurance with course of construction, vandalism and malicious mischief clauses attached, such insurance to be a sum at least equal to the contract price with loss, if any, payable to any beneficiary under the deed of trust covering the project; such insurance should name Contractor and its subcontractors as additional insureds, and protect Customer, Contractor and its subcontractors and construction lender as their interests may appear. Should Customer fail to do so, Contractor may procure such insurance as agent for and at the expense of Customer, but is not required to do so. If the project is destroyed or damaged by an accident, disaster, or calamity, such as fire, storm, earthquake, or by theft or vandalism, any work done by Contractor in rebuilding or restoring the project shall be paid for by Customer.
  5. ARBITRATION OF DISPUTES: Any dispute, claim, or controversy arising out of or relating to this Agreement, the work performed, or the interpretation or breach thereof, shall be determined by arbitration in the county of Washington State where the work was performed, before a single arbitrator who shall hold an active license as a Contractor, Architect, Civil Engineer, or Mechanical Engineer in Washington State. Arbitration shall be administered by an agreed-upon arbitration service.
    Judgment on the arbitration award may be entered in any court with jurisdiction.
    This clause does not prevent either party from seeking provisional remedies from a court of competent jurisdiction.
  6. ATTORNEYS FEES:If it becomes necessary to bring suit or arbitration in connection with this Agreement, the prevailing party shall be entitled to reasonable attorney’s fees and costs as awarded by the court or arbitrator.
  7. LIMITATIONS: No action of any character arising from or related to this Agreement, or the performance thereof, shall be commenced by either party against the other more than two (2) years after completion or cessation of work under this Agreement.
  1. RIGHT TO STOP WORK: Contractor shall have the right to stop work if any payment is not timely made to Contractor under this Agreement. Contractor may keep the job idle until all payments due are received. Furthermore, Contractor may at his option terminate this Agreement and Customer shall be liable to Contractor for breach of contract. 
  2. RIGHT TO CURE: In the event that Customer alleges that some of the work is not or has not been done correctly or timely, Customer shall give Contractor a notice that Contractor shall commence to cure the condition that Customer has alleged is insufficient within ten (10) days.
  3. SCOPE OF AGREEMENT: Time is of the essence with respect to the completion of the work by Contractor. No modification or waiver of this Agreement shall be valid unless in writing and signed by the parties. Waiver of any breach of this Agreement shall not be deemed a waiver of any subsequent breach of the same or any other provisions of this Agreement. This writing constitutes the entire agreement, and neither party is bound by any representation, warranty, promise, statement, or information, unless it is specifically set forth herein. Paragraph headings do not in any manner affect the scope or meaning or intent of its provisions. If a part of this Agreement is held to be indefinite, uncertain, or unenforceable, such determination shall not invalidate any other part of this Agreement. This Agreement in all respects shall bind and inure to the benefits of the heirs, executors, administrators, successors and assigns of the parties.
TERMS AND CONDITIONS FOR SMS COMMUNICATION
  • Tick the checkbox in the contact form to opt in to receive text messages from Contractor
  • If you no longer wish to receive SMS updates, simply reply with “STOP” to unsubscribe or “HELP” for assistance.
  • Standard messaging rates may apply.
  • Messaging frequency may vary

WASHINGTON STATE CONSTRUCTION LIEN NOTICE (RCW 60.04)

Anyone who performs work to improve your property and is not paid may have a right to claim a Construction Lien against your property under Washington law.
A lien may be recorded by the Contractor, subcontractors, suppliers, or laborers who provide labor, materials, or equipment.

Even if you pay your Contractor in full, if subcontractors or suppliers do not receive payment, they may still file a lien on your property under RCW 60.04.

To protect yourself:

  • Request a list of subcontractors and suppliers.
  • Do not pay for subcontractor or supplier work until you confirm that those parties have been paid or have waived lien rights.
  • Use joint checks when appropriate.

If a valid lien is recorded and remains unpaid, your property may be foreclosed to satisfy the lien amount.

For more information, visit the Washington State Department of Labor & Industries (L&I).

NOTICE OF CANCELLATION (WASHINGTON STATE – RCW 19.86.170)

You may cancel this transaction, without any penalty or obligation, within three (3) business days from the date of signing this Agreement.

If you cancel:

  • Any payments made by you will be returned within ten (10) days after Contractor receives your cancellation notice.
  • Any property traded in will be returned.
  • Any security interests arising from this transaction will be canceled.

If goods were delivered to you, you must make them available to the Contractor in substantially the same condition.
If Contractor does not pick them up within twenty (20) days after cancellation, you may keep or dispose of them without further obligation.

To cancel this transaction mail or deliver a signed and dated copy of this cancellation notice, or any other written notice to: support@fusesea.com or Contractor at Main Office 14205 SE 36th St, Suite 100 Bellevue, WA 98006Kirkland Location 10221 NE 134th Ln Kirkland, WA 98034Seattle Location 2226 Eastlake Ave E Seattle, WA 98102 not later than midnight of three days following the transaction date.

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Reviews
What Our Customers Say
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OLHA ZAHREBELNA profile picture
OLHA ZAHREBELNA
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We had a great experience from start to finish. The AC installation was done professionally, everything was completed on time, and the team was friendly and easy to work with. Our new AC works perfectly, and we're very happy with the results. I highly recommend them to anyone looking for reliable and professional service. Thank you, guys!
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Theresa Bonertz profile picture
Theresa Bonertz
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Quick to respond and come out, part in 2 days and fixed in 30 mins. Friendly service.
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Eddie Dong profile picture
Eddie Dong
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I had a great experience with Fuse Service. They helped my tenant fix an AC unit that wasn't cooling properly. The entire process was incredibly smooth from start to finish. I will definitely use them again next time!
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Shuanghui Sun profile picture
Shuanghui Sun
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We had an aging HVAC system that suddenly stopped cooling. The team came out promptly, performed a thorough diagnosis, and clearly explained the issues they found, including the refrigerant leak and the risks associated with continuing to repair an older system. Rather than pushing a sale, they took the time to walk us through both repair and replacement options, which helped us make an informed decision to replace the system. Once we decided to move forward, the installation process was smooth and professional from start to finish. The crew arrived on time, paid close attention to details, protected the work area, and kept us informed throughout the project. They completed the installation efficiently, tested everything carefully, and left the area clean when they were finished. We especially appreciated their professionalism, clear communication, and honesty throughout the process. The new system is working great, and we are very satisfied with the quality of the work. We would definitely recommend them to anyone looking for HVAC repair or replacement services.
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Eric Zou profile picture
Eric Zou
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I would higly recommand Fuse Service! I have them replace and install heat pump, furnace, and water heater for my home. Their price is very good compared with other service provider. And the work quality is great! Alex came and installed all parts for me in two days. And he helped setup all stuff and answered my so many questions. Their office is also very responsive, usually respind to my messages and so many questions in a few hours. All good experiences!
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Saeid profile picture
Saeid
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We recently hired this company to repair a refrigerator at our hotel, and the experience was excellent from start to finish. The technician was professional, knowledgeable, and arrived on time. He quickly diagnosed the issue, explained the repair process clearly, and completed the work efficiently. What impressed us most was the quality of service and attention to detail. The refrigerator has been working perfectly since the repair, and the entire process was smooth and hassle-free. As a hotel, reliable equipment is critical to our daily operations, and we truly appreciate the prompt and professional service provided. I would highly recommend this company to anyone looking for honest, dependable, and high-quality refrigeration repair services. Thank you for a job well done!
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Ihor Ihnatiev profile picture
Ihor Ihnatiev
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Fuse Service is hands down the best HVAC company in the Seattle area. I needed a fast heat pump repair at my home in Kirkland, and their technician arrived the same day, fully prepared and extremely professional. He explained every step, checked the entire system, and had the unit running better than before. What I really appreciate is their honesty, fair pricing, and the quality of workmanship. It’s rare to find a local HVAC contractor that is this reliable in Seattle area. If you need HVAC repair, heat pump installation, or any home comfort service in the Greater Seattle Area, Fuse Service is the company you can trust. Highly recommended for anyone looking for a dependable local HVAC expert.
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Rajarshi Singh profile picture
Rajarshi Singh
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Transparent quotes, great price, smooth scheduling, very responsive, great execution, perfect score.
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Eric Wong profile picture
Eric Wong
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Quick diagnosis and service of my mini split. Awesome expertise and customer service!
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Main Office
14205 SE 36th St, Suite 100
Bellevue, WA 98006

Kirkland Location
10221 NE 134th Ln
Kirkland, WA 98034

Seattle Location
2226 Eastlake Ave E
Seattle, WA 98102
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(425) 380-4300