Transparent quotes, great price, smooth scheduling, very responsive, great execution, perfect score.
Posted on Yelp
Tom Y.
Verified
I had an issue with the hvac unit in my apartment (no hot/cold air). They were very timely in getting the diagnostic scheduled and the person who performed the diagnostic was friendly, professional, and found the issue. He said the office would be able to give me quotes for the two options of repairing the unit or replacing it, and that if I proceeded with either option the cost would be discounted by the amount I paid for the diagnostic, which sounded great. This was 2 weeks ago. I have asked for updates a couple of times and they have been very unresponsive. Still no quotes.
Update: I received the quote. The delay was due to the setup in my apartment being uncommon, but more visibility during the waiting period would have been appreciated. I am changing the review to 4 stars.
Posted on Yelp
Cyndy L.
Verified
I used this company a few months back and finally found the Yelp page to Review. GREAT COMPANY!!! After a bad experience with another company called "Appliance Mechanics" that came up from my basement carrying a CODE READER to tell me I needed a new drain pump on a 3 year old Maytag washer, I had FUSE SERVICE come out to actually use TOOLS to determine the problem. Highly Recommended. No shortcuts, not overpriced. Thanks again!!!
Posted on Yelp
Jodie
Verified
hired! job well done. price wasnt as hard as we expected. sleep better at night knowing grandma doesn't have carbon monoxide poisoning occurring!
Posted on Yelp
Juan B.
Verified
Alex came out to see if our cooktop could be repaired. It could but as he pointed out, repair would cost 3 times the cost of replacement since it was an antique. He gave us some good advice and was helpful and professional. Definitely recommend Fuse Services.
Posted on Yelp
Brian P.
Verified
Our furnace was squealing like it was losing a bearing. Fuse was able to come out the same day and take a look. The technician identified a failing draft inducer assembly and within a minute I had a digital quote sent to me with a breakdown of the fix cost. I electronically approved the work and the tech was able to verify they had the part in their warehouse and he could come back with it and install it later the same day. So the repair was fast, I don't think I paid too much, and, and the billing and estimate process was exceptionally pain free. What's not to like?
Posted on Yelp
Huy T.
Verified
They quickly came in and conducted a thorough evaluation of the furnace. The pricing was great compared to some of the others and their work was top notch.
Posted on Yelp
Tommy V.
Verified
Alex was friendly and professional. The washer pump replacement was done quickly once part was available. Customer service team was responsive and helpful. Value is reasonable for service provided.
Posted on Yelp
Natalia V.
Verified
Great experience with Fuse Service. Alex was professional, on time, and quickly fixed the issue. Honest, efficient, and reliable service. Highly recommend!
Posted on Yelp
David S.
Verified
Andrew arrived promptly and was polite and easy to work with. He explained what he was doing and what the problem was. He completed a complex repair that required moving a large refrigerator/freezer unit out from the wall to reach the back. He left the work area clean, and the repair was completely successful. We would be happy to work with this company again.
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Posted on Thumbtack
Tatum G.
Verified
So quick and friendly and easy to work with and THOROUGH!
Posted on Thumbtack
Mosaddek H.
Verified
Exceptional service from Andy and The Team. They replaced my wall heater and went the extra mile to position the new unit—which was a different size—in a way that saved me from needing drywall repairs. They were professional, informative, and friendly from start to finish. Great communication and clarity from team. Truly best in class.
Posted on Thumbtack
Jennifer C.
Verified
Got to my house quickly and did a thorough assessment. I didn't have them fix my refrigerator because he was very transparent about what needed to be fixed and the cost. It was more cost effective to buy a new refrigerator. If I ever have issues with another appliance, I will reach out to Fuse!
Posted on Thumbtack
Doug B.
Verified
Excellent service from this company. My furnace broke the day I was leaving town. I contacted these folks and asked if they could give me a bid to replace the furnace. I got one that day that explicitly detailed the replacement cost. Three days later I had a new furnace. Fuse was very responsive to my questions, even calling me after work hours. Their pricing was great, about $3K less than one other bid.
Highly recommend.
Posted on Thumbtack
Ian S.
Verified
responded quickly, efficiently diagnosed the problem, good value for the fix.
Posted on Thumbtack
Yong M.
Verified
Andy came to my home on Saturday night to replace the furnace inducer. Both Jordan and Andy were friendly, professional, and easy to work with. A five-star company offering excellent value and quality.
Posted on Thumbtack
Milind G.
Verified
Fuse was easy to work with and were able to fix my microwave the same day.
Posted on Thumbtack
Shelby T.
Verified
Quick service and excellent communication!
Posted on Thumbtack
Britta A.
Verified
They were great! They responded quickly, came out fast, were clean quotes and did the repair in record time. I could not have asked for better service
Posted on Thumbtack
Pradeep K.
Verified
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